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WELCOME

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We've Got The Chops!

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Pillars of Success

If you don't know who you are, how do you expect to win?

Let's face it- we're addicted to the trades. Born and raised, we could not fit anywhere else. We know who we are, and we know who you are. We wouldn't ask you to be anyone else.

Our authentic love for the trades makes us the ideal partner because we know your business and understand the lifestyle that comes with it. We're not trying to fit you into a box or mold; we're here to mold ourselves to your culture.

We implement best practices that are best for you and are rooted in our pillars for success.

We start by taking the time to understand your Culture before we move into your Operations. We want people to be excited when they see us because we are genuinely excited to be working with them. While we establish trust with your people, we look for opportunities in your operations. Often, small tweaks can generate big wins.

Analysis and Strategic Planning are team efforts with you and your leaders (depending on your situation). All of this turns into a Continued Learning program through one-to-one coaching that results in exponential growth and an Amazing Customer Experience.

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Culture

A Great Culture

Creates Success

Culture

Amazing Customer Experience

Analysis

Operations

Continuous Learning

Strategic Planning

THE
TEAM

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Navigating Growth

Major Wins With Minor Tweaks

Some locations experience major wins with minor tweaks to their current processes. Our team works with yours to identify any low-hanging fruit that could help move the needle.

Day-To-Day Processes & Tools

Instant access to tools like Service Titan, Nexstar, Call Tracking, Etc.

 

Implementation: 1 month

Identifying Growth Opportunities

We identify growth opportunities by:

  • Establishing departmental KPI's

  • Finding gaps through various analysis

  • Prioritizing initiatives to close gaps

  • Resetting expectations and pushing the limits

  • Innovative collaboration through EOS and VTOs

  • Empowering the leadership team to think big and own their departments

Major Wins With Long-Term Thinking

Win the hour, win the day! Compounded wins rooted in sustainable systems build growth and longevity for your team and your legacy.

Home Service People Are Our People

We know the difference between skilled and non-skilled tradespeople, which is why we pour every effort into training and retaining your top talent. Admin staff included, retention and development are the foundation of our long-term success.

Minimum Goal: Quartly Training For All Staff

The Impactful Eight

Leadership Support

Mr. Plumber

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Call Center

Mr. Plumber

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Facilities

Joe Cool Home Services

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Training & Recruiting

Quality Plumbing, Heating, Cooling, & Electrical

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Service, Sales, Install

Quality Plumbing, Heating, Cooling, & Electrical

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Marketing

Dick Ray

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Accounting, Finance, Operational Data

Dick Ray 

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Acquistions & Expansion

Joe Cool Home Services

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But It Doesn't Have To!

Highlights

Highest Nexstar Engagement Score

5,0000 5-Star Reviews

Employee Retention Rate

Hours of Training

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Meet Today's Team

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